2 heads with wifi bars above them iconNYC Connected

Internet is essential for full participation in our city and economy. Our goal is to make sure every New Yorker has a world-class connection to the internet, and is able to benefit from that access. To achieve this, we’re investing in broadband+ infrastructure, creating new ways to bring service to all areas of New York City, and providing education and resources allowing all New Yorkers to thrive online.

A senior accessing the internet in his home computer at the Queensbridge Houses in Long Island City, one of the first of five public housing developments citywide that received free high-speed Internet service.
70%

of Americans think a lack of broadband is a disadvantage to learning new things that may improve or enrich their lives
(Source: Pew Internet)

Workers install broadband fiber in the city
69%

of New York City households have only 1 or 2 choices for broadband service
(Source: FCC Open Data, 2016 ACS, MODA)

A person uses a LinkNYC tablet to look up directions
31%

of all New York City homes do not have a broadband subscription
(Source: 2016 ACS, NYC Opportunity)

Goals

Ensure high-quality internet everywhere

We’re working to guarantee high-quality service and continuous improvements are available to the entire city.

Eliminate cost as a barrier to access

We’re making internet service affordable to ensure all New Yorkers can access this essential utility.

Make the internet a just and equitable platform

We’re educating and engaging our communities to address the complexities that come with an expanded internet, especially issues of privacy and net neutrality.

The Truth in Broadband: Public Wi-Fi in New York City Report

Free public Wi-Fi is a critical part of the City’s efforts to connect all New Yorkers with affordable, reliable broadband service and make New York the fairest big city in America. This new report, published in May 2019, establishes service standards and coverage metrics for this critical public resource.

Learn more here

Programs and Initiatives

Sign on overpass reading East Brooklyn Business District

East New York Request for Expressions of Interest

Mayor’s Office of the CTO seeks expressions of interest from interested parties in delivering internet service in East New York

Geometric shapes with cartoon version of globe in the middle

Cities Coalition for Digital Rights

Building upon five shared principles to jointly create policies, tools and resources to promote and protect resident and visitor rights online.

Black and white photo of the back of a cable box with many wires attached

Truth in Broadband

View the first-of-its-kind report that provides the most complete and current picture yet of broadband access and connectivity in New York City